Energy Assessor & IT Support


Energy Assessor Support:

We offer an unrivalled technical support helpline for all of our Accredited Energy Assessors and individuals training to become Energy Assessors. Should you require support while training to become or practising as an Elmhurst Accredited Energy Assessor, our team are happy to advise via phone or e-mail. The Elmhurst Energy support team comprises qualified energy assessors in their retrospective areas ensuring accurate advice at all times.


Energy Assessor Technical Support Team. Opening Hours: Mon - Fri, 9am - 5pm

Telephone: 01455 883257
Fax: 01455 883 258

Email:
For all DEA enquiries email: DEA-support@elmhurstenergy.co.uk
For all NDEA enquiries email: NDEA-support@elmhurstenergy.co.uk
For all DEC enquiries email: NDEA-support@elmhurstenergy.co.uk
For all OCDEA/new build enquiries email: OCDEA-support@elmhurstenergy.co.uk


IT Support:

At Elmhurst Energy we understand the importance of customer support, in addition to our Energy Assessor Support Team we also offer an IT Support service to assist with any IT issues that you may have, such as:


  • RDSAP & Design SAP queries
  • Forgotten Members Password
  • Design SAP Back Up
  • Lodging a Survey
  • Demo Software
  • SEDBUK enquiries
  • Surveyor ID Greyed Out
  • Requesting a UPRN in Design SAP
  • Requesting a UPRN in RDSAP
  • Saving Information in Design SAP
  • And many more.....

DEMO SOFTWARE
If you are an existing or potentially a new Elmhurst customer you can use our 'demo software' and trial Design SAP2005. Simply click here to fill in the online form and we will activate your demo.

 

Elmhurst Energy IT Support Team. Opening Hours: Mon - Fri, 9am - 5pm

Telephone: 01455 883 255
Fax: 01455 883 258

E-mail: Support@elmhurstenergy.co.uk



* All information on this page relates to Scotland only, unless otherwise clearly stated.



PO Box 7044, Fort William, PH33 7WT Switchboard: 08700 850 490